Everything you need to know before and during your stay
Early check-in subject to availability — please enquire in advance.
Please return your keys to reception on departure.
Late check-out must be arranged with reception and is subject to availability.
Checkout after 13:00 will be charged at the full room rate for that day.
We ask all guests to respect these guidelines to ensure a pleasant stay for everyone.
Smoking is not permitted inside any rooms or buildings. A designated outdoor smoking area is available.
Please respect other guests during quiet hours. Loud music, noise and disturbances are not permitted.
Unfortunately we are unable to accommodate pets on the property.
Children must be supervised at all times near the pool. No glass near the pool area.
Please do not use your white room towels at the pool. Dedicated pool towels are available from reception.
Please ensure your vehicle and room are locked at all times. The property is secure but please take precautions.
Please return your room keys to reception upon departure. Lost keys may incur a replacement fee.
Laundry services are available on request. Please speak to reception to arrange.
Complimentary WiFi is available throughout the property.
WiFi network name and password will be provided at check-in.
Please help us conserve water and energy during your stay.
We hope you never need these — but they are here just in case.
📍 Our address for emergency services:
6 Mandulia Street, West Acres, Mbombela, 1201
Our team is always happy to help. WhatsApp us any time.
💬 WhatsApp Reception